Terms and Conditions

Introduction

Welcome to PropOrdo ("PropOrdo", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of our website PropOrdo.com and related services (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree to these Terms, please do not use our Service.

Eligibility

You must be at least 16 years old to use the Service. By using the Service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

Account Registration and Security

To use certain features of the Service, you must create an account using secure authentication provided by Auth0.

You agree to provide accurate and complete information during registration and keep your account credentials confidential.

You are responsible for all activities that occur under your account. Notify us immediately of any unauthorized use.

Use of the Service

PropOrdo is a governance-driven property operations platform designed for organisations such as committees, strata bodies, and property management groups.

You agree to use the Service only for lawful purposes and in accordance with these Terms.

You agree not to misuse, interfere with, or disrupt the Service or servers.

Role-Based Access and Permissions

Access to features and data within the Service is governed by role-based permissions (Admin, User, Viewer) to reflect real-world governance and operational needs.

You agree to use your assigned role responsibly and not to exceed your granted permissions.

Data Storage and Security

Your data is securely stored on MongoDB servers hosted on AWS infrastructure, which implements robust security and encryption measures.

While we strive to protect your data, no method of transmission or storage is completely secure. You acknowledge and accept this risk.

Intellectual Property

All content, features, and functionality of the Service are the exclusive property of PropOrdo or its licensors and are protected by intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.

User Content

You are responsible for any content you upload, share, or create using the Service, including workflows, documents, and communication.

By submitting content, you grant us a worldwide, royalty-free license to use, reproduce, modify, and display it solely to provide and improve the Service.

You agree not to upload content that is unlawful, infringing, harmful, or violates these Terms.

Third-Party Services

The Service integrates with third-party providers such as Auth0 and AWS. These providers have their own terms and privacy policies, and we are not responsible for their actions.

Your use of third-party services is subject to their respective terms.

Limitation of Liability

To the maximum extent permitted by law, PropOrdo and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

The Service is provided "as is" without warranties of any kind, either express or implied.

Termination

We may suspend or terminate your access to the Service at any time, without prior notice, for conduct that violates these Terms or is harmful to other users or PropOrdo.

Upon termination, your right to use the Service will immediately cease.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Victoria, Australia, without regard to conflict of laws principles.

Changes to These Terms

We may modify these Terms at any time. If material changes occur, we will:

• Notify you via email or on the website.
• Require acceptance of new Terms for continued use.

Contact Information

For questions or concerns, contact us via: Contact Us page.